Privacy Policy

This Privacy Policy explains how JagoVPN collects, uses, and protects your information. We aim for transparency and user trust.

1. Information We Collect

To operate our free VPN/SSH services, we may collect:

  • Account Data: Email/username and hashed credentials.
  • Operational Metadata: Connection time, server region, bandwidth counters (used to balance load and detect abuse).
  • Device/Technical Info: Browser type, OS, IP for fraud prevention and abuse control (not linked to browsing activity).
  • Payment Info: If you go premium, handled via third-party payment processors; we never store full card details.

2. What We Do Not Collect

  • No browsing history, websites visited, or DNS queries.
  • No content of your VPN/SSH traffic (e.g., messages, downloads, streaming).
  • No persistent identifiers tracking your activity across sessions.

3. How We Use Information

Data is used to provide stable service, improve performance, prevent abuse (DDoS, spam), handle support requests, and comply with applicable laws.

4. Google AdSense & Third-Party Ads

JagoVPN is supported by Google AdSense and other advertising partners. These third parties may use cookies, web beacons, or similar technologies to serve personalized ads based on your interests.

  • Google, as a third-party vendor, uses DART cookies to serve ads based on previous visits.
  • You can opt out of personalized ads by visiting Google Ads Settings.
  • Third-party ad servers may collect IP address, browser type, ISP, and visit time for targeting and analytics.

5. Cookies

We use essential cookies for login sessions and security. Third-party cookies (e.g., Google AdSense, analytics) may also be placed for ads and traffic measurement.

6. Retention

Account and operational metadata are retained only as long as necessary for service provision. VPN/SSH traffic data is never logged. Ad-related data is controlled by third parties (Google, etc.).

7. Security

All traffic is encrypted (SSH/TLS/WireGuard protocols). Access to servers is restricted, monitored, and audited regularly. We apply best practices to minimize unauthorized access.

8. Your Rights

You may request access, correction, or deletion of your data. You may also opt out of personalized advertising. Contact us anytime at our support page.

9. Changes to This Policy

We may update this Privacy Policy as services evolve or regulations change. Updates will be posted here with the revised "Last Updated" date.